REFUND & CANCELLATION POLICY

We have a 15-minute cancellation policy, which means you may cancel your order within 15 minutes of placing it.

After 15 minutes, all sales are final. We do not accept returns, refunds, or exchanges after this window.

To request a cancellation within the 15-minute window, please contact us at:
newmercyboutique@gmail.com

After 15 minutes, your order will be processed and cannot be changed or canceled.

We are not responsible for delays caused by payment processing or order fulfillment once the order has been placed.

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery so we can review the issue.